returns
Dear Customer,
We offer two return options within 30 days of receipt:
• Exchange: As a voluntary service, we will cover the return shipping costs for you.
• Cancellation: According to legal regulations, EU customers bear the costs of return shipping themselves.
In both cases, please use the return form on the back of the delivery note. You will find all further information regarding the return process there.
Please send returns to the following address:
BANS GmbH
Im Rehwinkel 9
30827 Garbsen
Germany